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    Enhanced McAfee ServicePortal and Platinum ServicePortal Now Live!




      The new ServicePortal replaces both mysupport.mcafee.com and platinum.mcafee.com. You will be redirected from these URLs to the new site –https://support.mcafee.com -- where you can log in with your current credentials.

      The updated portal provides you with more convenient access to knowledge and solutions, and features the following:

      • Easier navigation
      • Better search capabilities across multiple resources, including the KnowledgeBase, Community, Patches, Videos and Podcasts, and McAfee Labs
      • Customizable user and product profiles
      • Centralized access to patch downloads and tools
      • Enhanced Service Request (SR) creation, diagnostic tools, and attachment capabilities
      • Localization in 10 languages, plus English


      Please take the new portal for a spin, and let us know what you think. 


      Best Regards,


      Greg Sanders

      Director, Global Online Services



      Message was edited by: gsanders on 2/16/14 1:05:10 PM CST


      Message was edited by: gsanders on 2/17/14 2:37:27 PM CST
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