1 2 Previous Next 18 Replies Latest reply on Apr 2, 2014 9:44 AM by msimard

    Enhanced McAfee ServicePortal and Platinum ServicePortal Now Live!

    gsanders

      Greetings,

       

      The new ServicePortal replaces both mysupport.mcafee.com and platinum.mcafee.com. You will be redirected from these URLs to the new site –https://support.mcafee.com -- where you can log in with your current credentials.

      The updated portal provides you with more convenient access to knowledge and solutions, and features the following:


      • Easier navigation
      • Better search capabilities across multiple resources, including the KnowledgeBase, Community, Patches, Videos and Podcasts, and McAfee Labs
      • Customizable user and product profiles
      • Centralized access to patch downloads and tools
      • Enhanced Service Request (SR) creation, diagnostic tools, and attachment capabilities
      • Localization in 10 languages, plus English

       

      Please take the new portal for a spin, and let us know what you think. 

       

      Best Regards,

       

      Greg Sanders

      Director, Global Online Services

      McAfee

       

      Message was edited by: gsanders on 2/16/14 1:05:10 PM CST

       

      Message was edited by: gsanders on 2/17/14 2:37:27 PM CST
        1 2 Previous Next