1 Reply Latest reply on Feb 16, 2014 7:27 AM by exbrit

    Artemis!752D06A24F3D

    x50

      Is this the proper place to request review of a file for whitelisting? A file from a storage vendor is repeated flagged as a trojan and it gets a bit annoying as we need to continue to use it to troubleshoot servers. Reported it as trojan: Artemis!752D06A24F3D. Is there some where I can upload this for analysis and hopefully whitelisting? File can also be obtained from the storage vendor at: https://tuf.hds.com/instructions/getconfig/WinGetconfig.php .. there's a note on the site about this issue but a more permanent fix (whitelisting) would be greatly appreciated.

       

      Message was edited by: x50 on 2/14/14 3:02:26 PM CST
        • 1. Re: Artemis!752D06A24F3D
          exbrit

          This is the right spot but never sure exactly when and if someone from the labs will review the posts.   I did an article on what to do in these circumstances, see it HERE in particular the bold print part regarding Artemis detections.

           

           

           

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          Message was edited by: Ex_Brit on 16/02/14 8:27:30 EST AM