Moving to the EPO group.
To help diagnostics can you confirm the following
- What client OS and what version of agent and VSE you've installed?
- Have you opened up ports on any firewalls (or disabled them completely) between your client and the ePO server?
- Can your ePO server see and collect events from the client?
Client OS: i tried Win 8 and Win 7
Firewalls on clients are disabled.
How do i check if the ePO server can see and collect events from the clients?
i dont see them in my system tree
VSE = VIrusScan Enterprise. I'm assuming that's the product you've deployed to the clien but it could be HIPS, DLP etc...
The agent is just the management part of the McAfee software stack. All it does is manage the software, policies and tasks on the client and reports it back to ePO. It doesn't need updating.
If they are not in your system tree (have you looked in Lost&Found?) then there is something wrong with your agent installation.
How did you deploy the agent to the client? If it was a manual install where did you get the installer from?
Well, before i'm going to deploy anything i want it to be able to connect with the ePO server using the Agent.
i got the Agent from here: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB\Software\Current\EPOAGENT3000\Install\0409
is that wrong?
Where should i get it from?
I tried getting it from the Software Manager in the ePO server itself but that install fails.
That is the correct agent installer.
A simmple test to see if your client can see your server is to enter the link below into a browser on your client.
http://<insert your epo server ip here>:80/Software/Current/EPOAGENT3000/Install/0409/license.txt
Add your ePO server IP and alter the port if you've customized the port numbers. If your browser downloads the license file then you know your client can see the ePO server.
Thanks for your awnser.
Are u sure that URL is correct?
Not even on the Server itself.
Back to basics.
Can you ping the server from the client?