My laptop was infected by TDSSserv.sys rootkit . I cleaned it with the help of superantispyware and malwarebites. also i have mannually removed the tdssserv .sys from my device list. But still after cleaning using boht of them i am still seeing 5 registries in of TDSSserv in the detection in superantispyware.Malewarebutes gives no infections.
Is my computer still infected with this TDSSserv? If not then how do i remove these registries completely from my machine.
Also after cleaning this rootkit i am facing a problem when my comp is starting up i am seeing a small white box in right hand bottom corner above the start up panel ,with a symbol ( similar to picure not available symbol)..Also i am not able to see any symbols and smilies in my messenger window ( gtalk in my case)
Can any one please help me out and suggest me what i should do to rectify the problems
Following is the log from a superantispyware.I ran only registry sand memory sacn as form complete scan too gettign the same result.
Hi I did try that .but it says cannot delete TDSSserv.sys , error while deleting key . I dont know why this is happening
Also not only any messnger window but also my intenet explorer is affected adn does not show any picture. in fact when i open google home page , then cant see the google mono instead of that it shows a symbol of picture not available type ( a small rectangular pic )
below is my malwarebytes log as well as full system scan log of superantispyware
Malwarebytes' Anti-Malware 1.33 Database version: 1701 Windows 5.1.2600 Service Pack 3
Adware.Tracking Cookie C:\Documents and Settings\Ansh\Cookies\email@example.com C:\Documents and Settings\Ansh\Cookies\firstname.lastname@example.org C:\Documents and Settings\Ansh\Cookies\email@example.com
Hi I did done that, but on reading on some forum i actually instead of disabling it, uninstalled it as whenever i was trying to disable that it was giving an error that it cant be disabled. Is that something i done wrong ? currently under device management no TDSSserv.sys is coming