It's been 3 days since this post, and 2 days since I emailed a sample to email@example.com, and no response of any kind whatsoever, not even an automated response letting me know they recieved the sample via email.
I am appaled McAfee does not have a feature to set a false detection they don't even know is malicious or not as trusted, in my opinion McAfee has no right to quarrantine programs they dont understand without giving the user the ability to trust it, at this point I might as well cancel my subscription and go pay for a better antivirus software that understands it can be wrong sometimes and allows me to correct it. The fact that there has been no communication frustrates me to no end, I would at least be semi-patient if I got any communication of any kind!
If someone from McAfee could please just recognise that I exist, that would be great. I understand these things take time, but the lack of communication makes me feel like my request has been brushed aside into a dusty file cabinet.