2 Replies Latest reply: Feb 7, 2014 9:35 PM by maxzhang RSS

    Is there a way in ePO to verify if McAfee processes running in clients?

    maxzhang

      In Symantec, we can see if the protection components are on or off. Can we do that in ePO? For example, to check if On-Access scan are on or off, or if Mcshield.exe is running.

        • 1. Re: Is there a way in ePO to verify if McAfee processes running in clients?
          Don_Martin

          Hello,

           

          there are several ways in verifying the status of protections components. I´m not sure wether or not it could be done by a simple Query.

           

          In the ePO-Menu "automatic responses", "create new" you can choose for what event you would like to have an answer ( via E-Mail, ticket...). And within the querys for "Client Events" there are sefveral querys for  "Client Event Descriptions" and "Error". Choosing one of these gives you the option for declaring a reaction for one of the given client based discoverys.

          I´m not aware of creating a 08/15 Dashboard with the requested output you mentioned but that menas nothing at all. But maybe the automatic responses will do the trick for you and sry if any name is not 100% correct. We are using the german lanugauage so in english there could be some different labels.

           

          Greetings

           

          Nachricht geändert durch Don_Martin on 07.02.14 05:48:42 CST
          • 2. Re: Is there a way in ePO to verify if McAfee processes running in clients?
            maxzhang

            Got help that componenets information can be get from product information, such as Access Protection | APEnabled,  On-Access General | bEnabled. But it can only be seen one by one. There is no place to report that information centrally.