1 2 Previous Next 11 Replies Latest reply on Feb 6, 2014 8:12 AM by yulasinio

    ePO 4.6.6 to 4.6.7 upgrade fails

    yulasinio

      As newby first of all I want to say Hello! to the McAfee Community

       

       

      Now for our problem. We are running upgrade test in our lab environment for ePO 4.6.6 to 4.6.7 but the install fails everytime when running the epo.bat.

       

      Sample from the EPO460-Install-MSI.LOG

      1: 09:42:35 ePO460CALog: Setting szCommandBatFileName to ["C:\DOCUME~1\user~1\LOCALS~1\Temp\1\McAfeeLogs\EPO460-Troubleshoot\OutputFiles\epo.bat"] 
      1: 09:43:33 ePO460CALog: FAILURE: In LaunchApplication while trying to run the following program:
      "C:\DOCUME~1\user~1\LOCALS~1\Temp\1\McAfeeLogs\EPO460-Troubleshoot\OutputFiles\epo.bat"
      Return code: 1
      Error Message: Incorrect function.
      

       

       

      Below you can see the epo.err content:

       

      Error encountered while running command:ext.install extension=file:///D:/PROGRA~1/McAfee/EPOLIC~1/INSTAL~1/ePO/EXTENS~2/epo.zip
      
      
      java.io.IOException: Error 0 :
      Installation error:
      upgrade:
           [echo] Upgrade called for EPOCore (version 4.6.7.278)
      
      
      upgrade4.0:
      
      
      upgrade4.5:
      
      
      upgrade4.6.0:
      
      
      upgrade4.6.1:
      
      
      upgrade4.6.2:
      
      
      upgrade4.6.3:
      
      
      upgrade4.6.4:
      
      
      upgrade4.6.5:
      
      
      upgrade4.6.6:
           [echo] Upgrading from 4.6.6
      
      
      BUILD FAILED
      D:\PROGRA~1\McAfee\EPOLIC~1\server\extensions\installed\EPOCore\4.6.7.278\install.xml:113: The following error occurred while executing this line:
      D:\Program Files\McAfee\ePolicy Orchestrator\Server\Extensions\installed\EPOCore\4.6.7.278\install.xml:436: java.sql.SQLException: Cannot create more than one clustered index on table 'dbo.EPOProductProperties'. Drop the existing clustered index 'CIX_EPOProductProperties' before creating another.
      
      
      Total time: 5 seconds
      
      

       

      Server: Windows 2003

      SQL: 2008

      ePO version: 4.6.6 Build

       

      Any help to sort this problem it's appreciated.

       

      Regards

      Julian

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