1 2 Previous Next 11 Replies Latest reply on Jan 28, 2014 3:57 PM by selvan

    Trying to do a full scan and lap top keeps crashing after  17% has been scanned

    wendy41

      I'm a newcomer to this site and I  am IT illiterate , so any help you can give me with this question  will have to be in laypersons language please.  I have been trying to do a full scan  but at about 17% in to the scan my PC freezes and the screen fades.  This seems to be at a point where some Jpeg photo files are being scanned.  I have to force a shut down and when I re start I get the message ''One of your discs need to be checked for consistency'. When that operation is completed  no problems are indicated. I try again and exactly the same thing happens Can any one help   Thanks  

       

      Message was edited by: wendy41 on 27/01/14 15:57:10 CST
        1 2 Previous Next