6 Replies Latest reply on Jan 27, 2014 7:27 AM by moep

    How to find out where a tag is in use?

    moep

      Hi folks

       

      I'd like to get rid of some old tags I dont use anymore.

      Unfortunately there is one last tag which I cannot delete since the option is greyed out.

      According to an older article (https://community.mcafee.com/message/235023#235023) the tag is probably in use somewhere.

      Unfortunately I could not find it within the last hour.

      Is there any possibility fo find out where it is in use?

        • 1. Re: How to find out where a tag is in use?
          meforum

          hi,

           

          (maybe depending on ePO version you're using) - you should see it under main menu > tag catalog > "name of tag" > (on the right side) "systems with tag" > click to see the systems.

           

          otherwise you could run a report/query for all systems with that tag

           

          Nachricht geändert durch meforum on 23.01.14 04:36:53 CST
          • 2. Re: How to find out where a tag is in use?
            moep

            Thanks for your fast reply. I already did that.

            There are currently no systems with this tag.. so its possibly somwhere in a querry or somewhere else. I guess I'm just blind

             

            I recently upgraded ePo to 5.1... I'm not sure if this is some kind of bug or if it was corrupted during the upgrade.

            I just realized that I can't select this tag in the list... so its just left in the tag catalog

            • 3. Re: How to find out where a tag is in use?
              meforum

              or could it be an issue with permissions? Are you logged in as "root" admin?

               

              If you still have issues - maybe best open a case

              • 4. Re: How to find out where a tag is in use?
                andrep1

                Have you explored the tag being used by a client task assignment or a policy assignment? The signification of the error you received relates to those and not the systems per say.

                • 5. Re: How to find out where a tag is in use?
                  moep

                  Meanwhile I checked everything twice.

                  When I did it the first time I found the tag in several points:

                  Queries & Reports, Product Deployment, Automatic responses, Policy Assignment Rules and several Server Task

                   

                  It doesn't matter if I use the root admin - I even restarted the server without success.

                  I cant imagine where else this tag could be in use

                  • 6. Re: How to find out where a tag is in use?
                    moep

                    Hi folks

                     

                    I've opened a case last week and finally got a solution from the support:

                     

                    I can suggest you alternate steps to delete this corrupted TAG from db table directly. Please follow the steps below.

                     

                    >Login to SQL management studio->ePO_<servername>->Tables->dbo.EPOTag

                     

                    >Select the corrupted TAG->Right click->Delete


                    However, I'm pretty sure this is not a proper way to delete TAGs.

                    Therefore I recommend to check first if this TAG is still in use including the following menues

                    Queries & Reports, Product Deployment, Automatic responses, Policy Assignment Rules, Server Task