1 Reply Latest reply on Jan 20, 2014 10:21 AM by Brad McGarr

    Issue with Inbound Servers Setup: Connectivity test failed

    hellehunde

      Hello all,

       

      I'm trying to get the SaaS email protection service setup properly, but I ran in to an issue straight away.

       

      While trying to configure the Inbound Servers Setup, I ad the inbound SMTP host and try to test it. But it gives an error straight away: "Connectivity test failed"  (see the image provided)

       

      This inbound smpt is working fine, and for now accepting email straight to it''s IP / MS Exchange server 2013.

       

      I've tried, IP, DNS name, etc. But it keeps failing. SMTp is open for connection on that server.

       

      So what's happening??, pleae help.

       

      Thanks

       

      Sen

       

      Message was edited by: hellehunde on 1/20/14 7:21:14 AM CST