1 Reply Latest reply on Jan 20, 2014 10:21 AM by Brad McGarr

    Issue with Inbound Servers Setup: Connectivity test failed


      Hello all,


      I'm trying to get the SaaS email protection service setup properly, but I ran in to an issue straight away.


      While trying to configure the Inbound Servers Setup, I ad the inbound SMTP host and try to test it. But it gives an error straight away: "Connectivity test failed"  (see the image provided)


      This inbound smpt is working fine, and for now accepting email straight to it''s IP / MS Exchange server 2013.


      I've tried, IP, DNS name, etc. But it keeps failing. SMTp is open for connection on that server.


      So what's happening??, pleae help.






      Message was edited by: hellehunde on 1/20/14 7:21:14 AM CST