2 Replies Latest reply on Jan 26, 2014 9:56 PM by DimSys

    Can't upgrade to DE 7.1

    DimSys

      Hi!

      Before upgrade extension "Endpoint Encryption : Admin" v.7.0.2 to "Drive Encryption Admin" v.7.1.0 it must be upgraded to "Endpoint Encryption : Admin" v.7.0.4 and task "EE: User Data Upgrade" must be completed.

      I successfully upgrade extension to v.7.0.4. But can't complete task. It ends with error. Here is Server task log:

       

      Server Task Log Information

      Name:           EE: User Data Upgrade

      Source:           Server Task

      Start Date:           1/16/14 11:45:19 PM

      Duration:           Less than a minute

      User Name:           Sourinoff

      Status:           Failed

      Log Messages

       

      Subtasks

      1/16/14 11:45:19 PM           Started: EE: User Data Upgrade

      1/16/14 11:45:20 PM           Upgrading servers, offset [0]

      1/16/14 11:45:20 PM           Upgrading users, offset [0]

      1/16/14 11:45:21 PM           Upgrading groups, offset [0]

      1/16/14 11:45:21 PM           Upgrading user groups, offset [0]

      1/16/14 11:45:21 PM           Upgrading attributes, offset [0]

      1/16/14 11:45:21 PM           Upgrading attributes, offset [100]

      1/16/14 11:45:21 PM           Failed: EPEUserGroups.UserId.original=null;EPEUserGroups.UserId.migrated=1;EPEUserGroup s.GroupID.original=null;EPEUserGroups.GroupID.migrated=1;

      1/16/14 11:45:21 PM           Failed: EPEUserGroups.UserId.original=null;EPEUserGroups.UserId.migrated=3;EPEUserGroup s.GroupID.original=null;EPEUserGroups.GroupID.migrated=1;

      1/16/14 11:45:21 PM           Failed: EPEUserAttributes.UserID.original=51;EPEUserAttributes.UserID.migrated=51;EPEUs erAttributes.Name.original=accountcontrol;EPEUserAttributes.Name.migrated=accoun tcontrol;EPEUserAttributes.Value.original=353134;EPEUserAttributes.Value.migrate d=353132;EPEUserAttributes.Type.original=1;EPEUserAttributes.Type.migrated=1;

      1/16/14 11:45:21 PM           EE: User Data Upgrade (Validation failed: data was not upgraded successfully)

       

      What does it mean and what should I do?

      Thank You.

       

      P.S. ePO v.4.6.7

       

      Message was edited by: DimSys on 1/16/14 11:59:45 PM ALMT