4 Replies Latest reply on Jul 10, 2014 1:10 AM by raphip

    Agent 4.8 and VDI

    raphip

      Hi,

       

      Is anyone using the Agent 4.8 VDI feature successfully? Whenever i enable the VDI mode during installation the communication won't work at all. I'm using a ePO 5.1. This is what the server.log says:

       

      20140107140755 I #04652 NAIMSERV Received [AgentPubKey] from PC-01:{A5D7B7B6-71D7-417B-90CD-08AA4FFE45D6}

      20140107140755 E #04652 EPODAL ePOData_Connection.cpp(864): COM Error 0x80040E10, source=Microsoft OLE DB Provider for SQL Server, desc=Procedure or function 'EPODirSort_SearchCreateComputer' expects parameter '@NewNodeAllowed', which was not supplied., msg=IDispatch error #3088

      20140107140755 E #04652 NAIMSERV keymngnt.cpp(317): COM Error 0x80040E10, source=Microsoft OLE DB Provider for SQL Server, desc=Procedure or function 'EPODirSort_SearchCreateComputer' expects parameter '@NewNodeAllowed', which was not supplied., msg=IDispatch error #3088

      20140107140755 E #04652 NAIMSERV keymngnt.cpp(389): Failed to create computer entry for PC-01({A5D7B7B6-71D7-417B-90CD-08AA4FFE45D6})

      20140107140755 E #04652 NAIMSERV AgentServerCommHandler.cpp(659): Failed to process agent request

       

      regards

        • 1. Re: Agent 4.8 and VDI
          ralfrino

          Hi Raphip,

           

          Have you found a solution for this issue in the end? I'm staring at the same lines in Server.log at the moment.

           

          20140708103214    I    #08920    NAIMSERV    Wake up agent on DNS name SRV1.domain.local...

          20140708103214    I    #08944    NAIMSERV    Wake up agent on DNS name SRV2.domain.local...

          20140708103214    I    #07592    NAIMSERV    Signing agent response package with key F9AX4R83KLlZeQ8g1ha9OGz7L6i33MaWhuEi22xZ04E=

          20140708103215    I    #06400    NAIMSERV    Signing agent response package with key F9AX4R83KLlZeQ8g1ha9OGz7L6i33MaWhuEi22xZ04E=

          20140708103215    I    #06660    NAIMSERV    Received [AgentPubKey] from SRV1:{90C638D0-0574-4CE5-9715-4480BBECCFAD}

          20140708103215    E    #06660    EPODAL      ePOData_Connection.cpp(864): COM Error 0x80040E10, source=Microsoft OLE DB Provider for SQL Server, desc=Procedure or function 'EPODirSort_SearchCreateComputer' expects parameter '@NewNodeAllowed', which was not supplied., msg=IDispatch error #3088

          20140708103215    E    #06660    NAIMSERV    keymngnt.cpp(317): COM Error 0x80040E10, source=Microsoft OLE DB Provider for SQL Server, desc=Procedure or function 'EPODirSort_SearchCreateComputer' expects parameter '@NewNodeAllowed', which was not supplied., msg=IDispatch error #3088

          20140708103215    E    #06660    NAIMSERV    keymngnt.cpp(389): Failed to create computer entry for SRV1({90C638D0-0574-4CE5-9715-4480BBECCFAD})

          20140708103215    E    #06660    NAIMSERV    AgentServerCommHandler.cpp(659): Failed to process agent request

          20140708103215    I    #08232    NAIMSERV    Received [AgentPubKey] from SRV2:{0E5D0171-CF72-4FC5-A5F6-225BC7D5258F}

          20140708103215    E    #08232    EPODAL      ePOData_Connection.cpp(864): COM Error 0x80040E10, source=Microsoft OLE DB Provider for SQL Server, desc=Procedure or function 'EPODirSort_SearchCreateComputer' expects parameter '@NewNodeAllowed', which was not supplied., msg=IDispatch error #3088

          20140708103215    E    #08232    NAIMSERV    keymngnt.cpp(317): COM Error 0x80040E10, source=Microsoft OLE DB Provider for SQL Server, desc=Procedure or function 'EPODirSort_SearchCreateComputer' expects parameter '@NewNodeAllowed', which was not supplied., msg=IDispatch error #3088

          20140708103215    E    #08232    NAIMSERV    keymngnt.cpp(389): Failed to create computer entry for SRV2({0E5D0171-CF72-4FC5-A5F6-225BC7D5258F})

          20140708103215    E    #08232    NAIMSERV    AgentServerCommHandler.cpp(659): Failed to process agent request

           

          A temporary workaround is to delete the system's entry from the ePO system tree, which allows the computer to be created again, but this is not a long term solution here because all servers boot from a read-only vdisk, which has the EnableVDIMode registry value enabled, and all servers are scheduled to reboot once every week.

           

          Edit: Actually, it is not enough to delete the system, you also need to create the system again manually in the system tree: New Systems >> Add Systems to the Current Group, But Do Not Push Agents

           

          Message was edited by: ralfrino on 7/8/14 12:10:14 PM GMT+01:00
          • 2. Re: Agent 4.8 and VDI
            JoeBidgood

            Hi...

             

            Please see  KB81113.This is a known issue with ePO 5.1, and there's a solution for it: please open a case with Support and we can get it to you. (It's a very simple fix that doesn't involve any major work at all.)

             

            HTH -

             

            Joe

            • 3. Re: Agent 4.8 and VDI
              ralfrino

              Thanks Joe, I opened an incident and the fix should be on its way.

               

              Apparently it will also be included in Patch 1 for ePO 5.1.

              • 4. Re: Agent 4.8 and VDI
                raphip

                Yep, i also saw the release notes of ePO 5.1.1. Should get fixed then.