0 Replies Latest reply: Jan 9, 2014 4:39 PM by jfults RSS

    How to disable NDRs for Audit Emails using Custom Notifications

      In some cases it might be necessary to configure Audit Emails not to send NDRs.  With the release of MEG 7.6 and higher there is now the option to configure customized notifications which can also apply to Audit based emails.

       

      Open the Appliance Management Console.

       

      Browse to Email, Email Policies, Default Policy, Policy Based Actions

       

      Create a policy which will trigger for a compliance rule as an example. Then in the actions configure the following for Manage Templates:

       

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      Content of the notification includes original Sender andRecipients:

       

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      Sender is the NULL sender – disables NDRs:

       

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      Configure the recipient of the audit copy:

       

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      It’s even possible to customize the subject:

       

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      Attach the original mail:

       

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      Message was edited by: jfults on 1/9/14 4:39:08 PM CST