1 2 Previous Next 10 Replies Latest reply on Jan 11, 2014 8:17 AM by selvan

    All access for mobile devises

    stephen.r

      Can anyone help - have purchased the all access software but cant find a way to install on windows 8 Nokia Lumina phones, Ipads or iphones.

      Is it possible or have i been conned when they say covers everything

        • 1. Re: All access for mobile devises
          exbrit

          It's all laid out on the product System Requirements page and you can download the software to supported devices from your online account page There is only limited support for iOS as shown below.  That is due to restrictions placed on manufacturers by Apple. 

          Sorry I can't find a product page in Russian.   If you aren't satisfied then you can obtain a refund through Customer Service if you purchased it directly from McAfee, or from wherever else you bought it.

           

          Supported Operating Systems

           

          • Windows 8 (32- and 64-bit)
          • Windows 8.1 (32- and 64-bit)
          • Windows 7 (32- and 64-bit)
          • Windows XP SP3 or higher (32-bit)
          • Windows Vista SP1 (32- and 64-bit)
          • Mac OS X 10.7 or higher
          • Mac OSX 10.9 (Mavericks) has 0 day support
          • Google Android smartphones and tablets 2.3 and 4.0 (runs on Kindle Fire Devices)
          • BlackBerry 4.5, 4.6, 4.7, 5.0, 6.0, 7.0
          • iOS 5 or higher (only supported by McAfee SafeKey password manager)

           

          Compatible with Windows XP, Windows Vista, Windows7, Windows 8, MAC OS X, Google Android and BlackBerry

           

           

          Internet Connection Required

           

          • High-speed connection recommended

           

          Supported Browsers for Anti-phishing

           

          • Internet Explorer 7.0 or later
          • Firefox 12 or later
          • Google Chrome 6.0 or higher
          • Safari 5 or later

           

          Required for Antispam Toolbar

           

          • Windows Mail or Outlook Express 6.0+
          • Outlook XP+
          • Thunderbird 5.0
          • McAfee Anti-Spam also supports other POP3 email clients (without SSL) and web accounts

           

          Datasheet

           

           

           

           

          Message was edited by: Ex_Brit on 07/01/14 7:28:29 EST AM
          • 2. Re: All access for mobile devises
            stephen.r

            not a lot of help

            the question is can or can't i protect these devices ?

            if yes how?

            if not then what can i use ?

            • 3. Re: All access for mobile devises
              exbrit

              OK I will Google all that for you.

               

              As you should know, Apple only allow things on iPads and iPhones that are available through the Apple iTunes App Store, so please check there for those devices or read what I posted above again as it does tell you "McAfee SafeKey password manager" (only).   MAC's get full converage.

               

              As far as a Lumina phone goes, it does NOT use Windows 8, it uses Windows Phone 8, which isn't quite the same.   Again check the Nokia Apps store.

               

              Message was edited by: Ex_Brit on 07/01/14 3:56:23 EST PM
              • 4. Re: All access for mobile devises
                exbrit

                I linked Customer Service in my first response, they can advise you better.

                 

                Message was edited by: Ex_Brit on 07/01/14 3:43:16 EST PM
                • 5. Re: All access for mobile devises
                  selvan

                  Hi Stephen,

                   

                  There has been an update that McAfee Security is available for Iphone and Ipad. Try searching for McAfee Mobile Security in Istore to get the Product.

                   

                  Regards

                  • 6. Re: All access for mobile devises
                    stephen.r

                    Hi Selvan

                     

                    Don't know where you got the info but currently still nothing available in the apps store for apple

                    Not to worry

                    • 7. Re: All access for mobile devises
                      exbrit

                      Agreed, McAfee Security, Safekey and Personal Locker are the only ones for the iPhone that are actual applications, the rest are information collectors only.  (Click image to magnify)

                      The McAfee Security one has contacts backup and device locator/lock but that's about it.  No antivirus etc. that I can find.

                       

                      Capture.JPG

                       

                       

                      McAfee Mobile Security App:

                       

                      Capture1.JPG

                       

                       

                       

                       

                      Message was edited by: Ex_Brit on 09/01/14 7:37:08 EST AM
                      • 8. Re: All access for mobile devises
                        selvan

                        Hi Peter,

                         

                        I will have this clarified and post back...!

                         

                        Regards

                        • 9. Re: All access for mobile devises
                          exbrit

                          Thanks.

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