The thing to do when you see 1 of these is to end task the browser or close the PC down without touching the popup. Clicking on the X top right of the popup window installs it as well as choosing Ok etc does. Download and run stinger from
and from ex_brit another mod
Btw here's the ultimate removal guide for FBI Moneypak: http://www.bleepingcomputer.com/virus-removal/remove-fbi-monkeypak-ransomware but as there are new variants all the time you may wish to explore that board for more.
They are probably one of the best malware removal sites on the web.
wait, so I should have messed around with the pop up? I didn't I do anything but forced my computer to shut down. Didn't click on anything.
(sorry, but you weren't exactly clear about what to do when the page popped up. it actually sounded like you wanted me to click around on the page before I shut it down, even though you said that doing so would install it...)
anyway, now before trying any of that, i've thought about formatting my hard drive. (since I don't have many files on my computer right now I won't mind it.) do you think that will work?
EDIT: Also, I forgot to add that I'm not seeing one of those lock screens. as I've waited at least a day.
I also ran stinger and it didn't find anything either.
No I said do not click on the X top right of the box best to end task the browser in task manager. I have reworded the post a tad to say it better.
ok, figured that's what you meant, just wanted to make sure. anyway, I clicked on absolutely nothing, I just forced it to shut down, my computer. It's been two days already and I'm still not seeing a lock screen, which is good. I also ran stinger again and it didn't find anything. So, do you think I'm in the clear?
Or should I download Hitman Pro just in case? I'm still a bit on edge, even though my anti-viral wares are up to date...
If you just shut down that should be fine. You can run hitman pro if you wish i did but I did click on the X stupidly.
Alright, thanks for your help.