5 Replies Latest reply on Jan 9, 2014 6:12 AM by SCtbe

    upgrade from EPO 4.6.6 to 5.1 fails

    wslwinghcun

      I am currently trying to upgrade our 4.6.6 installation of EPO to 5.1 but when I run the installer it fails to upgrade with no errors and then starts a roll back.

       

      I have noticed in the install log file the following line

       

      C:\PROGRA~2\McAfee\EPOLIC~1\server\extensions\installed\VIRUSCAN8800\8.8.0.322 does not match OrionExtensions DB table entry: VIRUSCAN8800:8.8.0.348

       

      When I have checked in the C:\PROGRA~2\McAfee\EPOLIC~1\server\extensions\installed\VIRUSCAN8800 folder there is no 8.8.0.348 folder.  Is there a way I can get the extension to match the DB table entry,

       

      Thanks

       

      Greg