Mac OSX 10.9.1
McAfee Internet Security for Mac
current until 16/6/145
McAfee was old version 126.96.36.199(1209)
Login to McAfee
Download upgrade McAfee_Internet_Security_for_Mac_3.1_en_us_RTW.dmg
<Message> This package will run a program to determine if the software can be installed
<message> Another version of McAfee security software is installed on your Mac.
Continue through instal process & instal commences but get following message
The installation failed.
The McAfee Uninstall did not work
Ran Clean My Mac Uninstall
Spent 2 hours on line with McAfee support including higher level Mac person
Trashed every file named McAfee
followed procedure on theis website
to remove Library files labelled McAfee
same problem as above. After all this the Installer still finds a McAfee file.
Kindly post back the Service Request Number that you received from the Representative. Let me look at the steps performed and post back with further steps if available..!