I am currently trying to eval MVM (along with a few other products). I have MVM installed and I am able to scan and report without problem. However, I am not getting any updates to the vulnerability signatures or the product. I am stuck at MS12-XXX and MVM 7.5. Searching the web I see MVM is up to at least 7.5.3 and I know there has to be 100s of signatures not in the database.
I have launched the FSupdate application and left it running for several days, I have rebooted the system several times. I am still not getting any updates. Do I need a username, password and grant number to get these updates?
I called support and was transferred to sales, I have now been on hold for 48 minutes to speak with someone.
How to get the updates so that I can properly compare MVM to other solutions.
It seems without a username and password it will not even attempt to connect for the updates.
I tried the usual subjects, admin/admin etc. I now see it failing at the logon.
Yes, you will need the login information for FSUpdate to get the vulnerability updates. (FASL) Your sales team should be able to get this information or you can call into support. The login will be specific to your account there is no generic account to use.