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423 Views 3 Replies Latest reply: Jan 6, 2014 11:54 AM by bbarnes RSS
bighh Newcomer 3 posts since
Dec 26, 2013
Currently Being Moderated

Dec 26, 2013 2:21 PM

MVM Update Manager not updating

Hello,

 

I am currently trying to eval MVM (along with a few other products). I have MVM installed and I am able to scan and report without problem. However, I am not getting any updates to the vulnerability signatures or the product. I am stuck at MS12-XXX and MVM 7.5. Searching the web I see MVM is up to at least 7.5.3 and I know there has to be 100s of signatures not in the database.

 

I have launched the FSupdate application and left it running for several days, I have rebooted the system several times. I am still not getting any updates. Do I need a username, password and grant number to get these updates?

 

I called support and was transferred to sales, I have now been on hold for 48 minutes to speak with someone.

 

How to get the updates so that I can properly compare MVM to other solutions.

 

Harry

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