1 Reply Latest reply on Dec 26, 2013 5:39 AM by Gate_DLP

    Unable to install device encryption extension in epo 5.1.0


      Hello friends,


      Today, I am trying to test epo 5.1.0 with McAfee device encryption 7.1.0. I have successfully installed epo 5.1.0 with SQL express 2008 r2. I am able to checkin package in master repository but, when I try to install extension it gives an error "version is not compatible with this version of ePolicy orchestrator".


      As per KB artical KB79169 MDE 7.1.0 is supported by epo 5.1.0.


      I reinstall everyting but still no success. Any one face this issue? How to find installation logs Please find an attachments for reference.


      OS -> Win 2k8 R2

      DB-> SQL express 2008 R2

      ePo -> 5.1.0 (build 509)