3 Replies Latest reply on Dec 20, 2013 5:52 AM by Laszlo G

    Hi Can anybody help me why I am not able to connect with catalog server ...please find the error below

    darshan_singh01
      Started: Download Software Product List
      12/20/13 2:32:33 AM Started: Update Product Compatibility List Subtask
      12/20/13 2:33:16 AM Failed: Update Product Compatibility List Subtask (No updates to the list of compatible products occurred. Enforcement of existing list continues.)
      12/20/13 2:33:16 AM Downloading product list.
      12/20/13 2:33:16 AM Downloading file C:\PROGRA~2\McAfee\EPOLIC~1\DB\unlicensed_products_list.xml.tmp.
      12/20/13 2:33:37 AM Failed to download file C:\PROGRA~2\McAfee\EPOLIC~1\DB\unlicensed_products_list.xml.tmp. There was a connection error: Request timeout has occurred (12002).
      12/20/13 2:33:37 AM Failed to connect to the Software Catalog server.
      12/20/13 2:33:37 AM Downloading Translation Strings
      12/20/13 2:33:37 AM Downloading file C:\PROGRA~2\McAfee\EPOLIC~1\DB\product_strings.xml.tmp.
      12/20/13 2:33:58 AM Failed to download file C:\PROGRA~2\McAfee\EPOLIC~1\DB\product_strings.xml.tmp. There was a connection error: Request timeout has occurred (12002).
      12/20/13 2:33:58 AM Failed to connect to the Software Catalog server.