I am receiving the following error while installing LinuxShield from ePO server:
"Error occured while installing LINXSHLD1700."
"Generating update event:EventID=2412:Severity=4:ProductID=LYNXSHLD1700:Locale=0409:UpdateType=Ins tall:UpdateError=-1=NewVersion=1."
I setup a deployment task for Linux Shield from ePO. Task has run successfully on all previous RedHat Linux devices. This is a ScienceLogic EM7 machine running a stripped down version of RedHat Linux and i am not sure if that has something to do with it or if I am missing something in my configuration. I configured the firewall on this linux device to allow required ports for proper communication with ePO and it seems to be communicating properly; ports opened are 7,591,8005, and 8082. This was enough for other LInux devices. Does anyone know why i am receiving installation problems for this specific device type? What else could i be missing. Btw, SELinux is disabled. Thanks.
ePO only acts as a conduit to get the product installer to the host.
If the install invokes locally and fails it needs to be discussed as a point product install issue rather than ePO.
As a result, moving to the LinuxShield group for better attention.
After all the troubleshooting, the simple solution was to install Linux Shield manually rather than as a deployment task from the ePO. This ofcourse was done after the agent was already installed on the Linux box and communicating properly.