I wonder does this laptop come with anti theft installed as well that needs anotehr way of uninstalling best to call support and talk to them. Get a SR job number and if they cannot assist you post back and I will ping 1 of the higher techs to contact you. Please post back if the laptop has Intel/Mcafee anti theft.
Support is here
After a few more google searches, it became clear this is an issue closely tied to Acer laptops. I found many people experiencing the "Acer Black Screen of Death", all with various causes. Installing/uninstalling software, and the computer entering sleep mode seemed to be most common causes.
I was able to access some additional boot menus by using the F8 key at startup. The "Fix my computer", "Restore windows to an earlier point in time" options did not solve the issue. I also updated/reinstalled the bios through the command prompt. There were several people suggesting that the explore.exe file had become corupt. However I wasn't able to figure out how to fix/replace that file.
Eventually I reformatted the computer back to the factory settings. I then used the McAfee MCPR tool WITHOUT using the add/remove option from the start menu. (http://service.mcafee.com/FAQDocument.aspx?id=TS101331) It's been two days and everything seems to be working fine.