We have a system on our network that can communicate with the ePO, but won't pull down new policy. HIPS won't let us do anything on this system, even if we disable it via the UI.
We were going to uninstall HIPS or reinstall the client, but UAC is on. So HIPS (though disabled) won't allow us to run with elevated privileges. It also won't respond to a Wake-Up from the ePO.
Anyone else dealt with an issue like this that can help us out? We're pretty much at the point where we're going to re-image it.