What's up guys,
I recently deployed DLP Endpoint 9.3 on my environment, but I've got the following problem. When I go to the DLP Incident Manager and then click over the incicent and then click in Evidence Tab on the bottom of the page and then click on the evidenc,e I can't see the evidence, instead it, I recieve the message "Evidence file is not available".
Someone here got this problem anytime?
I've tried that KB (KB78553) but it doesn't work.
Who knows what might be happening?
I got this error once, the issue was my UNC path to the evidence folder was in the incorrect format. It should really be like this \\Server1\evidence . It cannot be c:\server1\evidence, also check the permissions rights to the folder. Hopes this helps.
I've already checked it and the path in my configuration is \\server\evidence$, the permissions rights are ok as well. But it isn't working.