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    Evidence file is not available

    Leonardo Dias

      What's up guys,

       

       

      I recently deployed DLP Endpoint 9.3 on my environment, but I've got the following problem. When I go to the DLP Incident Manager and then click over the incicent and then click in Evidence Tab on the bottom of the page and then click on the evidenc,e I can't see the evidence, instead it, I recieve the message "Evidence file is not available".

       

       

      Someone here got this problem anytime?

       

       

      I've tried that KB (KB78553) but it doesn't work.

       

       

       

       

      Who knows what might be happening?

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