9 Replies Latest reply on Dec 9, 2013 7:37 AM by SafeBoot

    Exception e0020008 occurred while trying to decrypt


      Dear Experts,


      My name is Mario, work as L3 support for a media company and I hope you can lend me an helping hand... I have a Dell Latitude E6320 encrypted with EEPC which is throwing a Windows Boot Manager error. Decided to decrypt HD so I could back up before reimaging. Booting BartPE off a CD but when attempting to decrypt HD I get the following error: "Exception e0020008 occurred while trying to decrypt". Reading on the forums one of the suggestions was to update system to the latest BIOS, which was done by using an additional HD with OS only loaded. When booting up problem persists. Any ideas chaps?


      Kind regards,