1 Reply Latest reply on Dec 4, 2013 6:10 AM by Peter M

    EE -Reset token  Details: No tokens found for CN=Arek Burjan,OU=Standard Users


      im using EPO 4.6 and Encryption version 6.2 and getting this error in the user audit log on the server after trying to reset a users token?


      the only way to get around it is to delete the users profile on the machine, unassign the user, reset the token, then re-add


      any ideas why this keeps happening to users?

      also we are having to perform mulitple token resets for users as McAfee does seem to be remembering some users passwords?