1 Reply Latest reply on Dec 4, 2013 6:10 AM by Peter M

    EE -Reset token  Details: No tokens found for CN=Arek Burjan,OU=Standard Users

    alex_help

      im using EPO 4.6 and Encryption version 6.2 and getting this error in the user audit log on the server after trying to reset a users token?

       

      the only way to get around it is to delete the users profile on the machine, unassign the user, reset the token, then re-add

       

      any ideas why this keeps happening to users?

      also we are having to perform mulitple token resets for users as McAfee does seem to be remembering some users passwords?

       

      thanks