1 Reply Latest reply on Nov 27, 2013 1:12 AM by Peacekeeper

    How to completely remove your malware products?


      My Asus laptop came preinstalled with McAfee AntiVirus 30days. Of course first thing I did was uninstalling it via Windows 8 unistall tool. Problem is, there are still everywhere flips of your malware product laying around on my hdd and in the System. How do I safely remove all of them? I tried using your removal tool but it didnt do anything at all.


      For example there are these folders still on my hdd, full of stuff:


      C:\Program Files\McAfeeEx

      C:\Program Files\Common Files\mcafee

      C:\Program Files (x86)\Common Files\mcafee



      Also under Task Manager autostart, theres still an entry for "McUICnt.exe" under C:\Program Files\Common Files\mcafee\Platform. And even worse, there are STILL 3 services running. Without there isnt any McAfee product anymore listed under installed software:


      1.) McAfee Platform Services

      2.) McAfee PC Task Scheduler Service

      3.) McAfee OOBE Service2


      How is this even possible when I deinstalled it? This is a really bad example of how a software shouldnt work. So how do I really get rid of your product?


      Message was edited by: mkdr on 11/26/13 10:40:33 PM CST