I have no idea about using remedies in the corporate/Enterprise environment but here's the epitomal FBI Moneypak removal guide for regular users: http://www.bleepingcomputer.com/virus-removal/remove-fbi-monkeypak-ransomware
They use HitmanPro but you'd need to ask there for guidance.
I got this
Can I use HitmanPro.Kickstart with a fully encrypted hard drive?
HitmanPro.Kickstart will not boot from a disk that has been fully encrypted with e.g. Bitlocker, TrueCrypt, or any other encryption program. If you try to do so, a failure message ‘Non-NTFS partition or encrypted disk detected’ will be displayed.
The only option left out is to format and clean install the OS.
Hope this info will help.
Thanks & Regards...
Message was edited by: navazkhan on 25/07/14 01:25:25 CDT
It should only be used on advice from a professional anti-malware forum. not here.
See lower down the last link in my signature below for some suggestions.
You can't use a bootable AV remover with Encryption installed - the drive is encrypted. Nothing can read it. You'll need to remove the malware from within Windows
I don't see why you need hitmanpro though - McAfee/Stinger will remove this malware?