6 Replies Latest reply on Jan 10, 2014 10:09 AM by Radwuan Abou Zeid

    Receiver NotOK not running: collectorsctl

    fansari_99

      Hi,

       

      One of my customer is using SIEM 9.3.1 and have integrated lots of data sources to it. Of late he started getting health monitoring alert and on the Receiver properties I see "Receiver NotOK not running: collectrosctl" message.

       

      I tried restarting the collectrolsctl service and the complete receiver / SIEM box but the problem remains the same. The receiver has now stopped getting an events too from the earlier configured data sources.

       

      I have also tried to upgrade the SIEM to 9.3.1 one more time but to no avail.

       

      Any suggestions will be highly appreciated.

       

       

      Thanks,

       

      Farhan Ansari