1 of 1 people found this helpful
In the McAfee Agent 'general' policy applied to these machines, try ticking:
Agent-to-server communication: Retrieve all system and product properties (recommended). If unchecked retrieve only a subset of properties.
Apply that policy change and see if ti makes any difference.
Failing that, try an agent wake-up call with full props collection.
I ended up opening a ticket with McAfee yesterday. I needed the HIPS Ripper tool. Once I ran this and reinstalled machines reported back in.
I am having the same issue. Where can I get a copy of the HIPS Ripper?
It would be handy to know under what circumstances that this 'ripper' tool is required, ie what was the root cause of the issue? I have never heard of this tool before, would be interesting to know when it is needed.