0 Replies Latest reply on Nov 19, 2013 12:48 AM by Gate_DLP

    Only Device logs are not showing in incident manager

    Gate_DLP

      Hello Friedns,

       

      I am facing an issue regarding Decice events in DLP 9.3. In server 3 protection rules and 2 device rules are created. All rules are working fine. I am also getting logs (incident event) of protection rules except device rules. There is no events about device rules.

       

      I have checked all option in agent configuration and also remove and reinstall DLP extension but still no success. All services are also working.

       

      Can anyone help me to find out cause and resolve issue. Any suggestion/ help highly appreciated.

       

      McAfee ePo 4.6.4

      HDLP 9.3

       

      Thanks