Please post here SR job number for the interaction that you had with the McAfee Agents. I can take a look and update you the status of it..!
Only Refs I have that are being worked on are the Intel refs:
1262684502 11:10 - 11-11-13
Missing Ref 14:52 - 11-11-13 No update
1267147743 12:25 - 12-11-13 No update
1278907751 13:52 - 14-11-13 No update waiting for update from Dev Team
One of the McAfee SR's I have is SR-1272529539 or SR-1247059503 - as the McAfee team instructed me that I had to go to intel for the support
Loosing all hope - still the same update today from Intel - still awaiting an update from Dev team
I have even requested that they just terminate the Anti-Theft service and unlock my laptop - but apparently this cannot be done until a resolution is found.
Think intel are getting fed up of my phone calls - they have told me there is no need to keep phoning them as the call is open and they are still working on the issue.
But guess what still no update from there Dev team and still no working laptop.
I will be phoning them on a daily basis until this issue gets resolved!!!!!
Still Waiting - Got a laptop that goods for nothing!
16:16 - 15-11-13 No update still waiting for update from Dev team
11:31 - 19-11-13 Still awaiting for update from DEV Research team - No need to keep calling - LOL!!!
1364123312 16:50 - 28-11-13 No Update still awaiting from DEV Team
I will be owning this case from now on and will work my best to have this resolved at the earliest. I may contact you for collecting logs/info if necessary.
Will keep updated on the progress.
Any updates for me?
I will be calling you shortly..!
I was unable to reach you on your Primary Contact Number. Let me know your convenient time here..!