2 Replies Latest reply: Nov 11, 2013 10:20 AM by Brad McGarr RSS

    Issue with our emails getting rejected by mxlogic

    jadm

      We don't use any McAfee products.


      Our emails from my company domain, jjacoustics.com, are getting blocked by anyone who uses mxlogic to filter out spam. The problem is, we aren't a spam sender!


      We had a virus issue two weeks ago that was promptly handled but now we are blocked! I have included the message, minus the email addresses, below. Any help anyone can offer to get us unblocked would be greatly appreciated!


       

      Our IP is <span style="color: gray; font-family: Tahoma; font-size: 10pt;" mcestyle="color: gray; font-family: Tahoma; font-size: 10pt;"><span style="font-size: 10pt;" mcestyle="font-size: 10pt;">12.226.153.162


       

      <span style="font-size: 11pt;" mcestyle="font-size: 11pt;">

       

      <span style="color: #000066; font-family: Arial; font-size: 12pt;" mcestyle="color: #000066; font-family: Arial; font-size: 12pt;"><span style="font-size: 12pt;" mcestyle="font-size: 12pt;">p01c11m075.mxlogic.net rejected your message to the following e-mail addresses:




       

      <span style="font-family: Tahoma; font-size: 10pt;" mcestyle="font-family: Tahoma; font-size: 10pt;"><span style="font-size: 10pt;" mcestyle="font-size: 10pt;">*p01c11m075.mxlogic.net gave this error:
      Denied [eb67d725.0.325761.00-2279.500212.p01c11m075.mxlogic.net] (Mode: normal)
      </span></span></p><p><br></p><p><span style="font-family: Tahoma; font-size: 10pt;" mcestyle="font-family: Tahoma; font-size: 10pt;"><span style="font-size: 10pt;" mcestyle="font-size: 10pt;">A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.<br> </span></span></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br ></p><p><br></p><p><span style="color: gray; font-family: Tahoma; font-size: 10pt;" mcestyle="color: gray; font-family: Tahoma; font-size: 10pt;"><span style="font-size: 10pt;" mcestyle="font-size: 10pt;">Diagnostic information for administrators:*


       

      <span style="color: gray; font-family: Tahoma; font-size: 10pt;" mcestyle="color: gray; font-family: Tahoma; font-size: 10pt;"><span style="font-size: 10pt;" mcestyle="font-size: 10pt;">Generating server: MIDWAY.ACOUSTICS.LOCAL


       

      <span style="color: gray; font-family: Tahoma; font-size: 10pt;" mcestyle="color: gray; font-family: Tahoma; font-size: 10pt;"><span style="font-size: 10pt;" mcestyle="font-size: 10pt;">
      p01c11m075.mxlogic.net #554 Denied [eb67d725.0.325761.00-2279.500212.p01c11m075.mxlogic.net] (Mode: normal) ##


       

      <span style="color: gray; font-family: Tahoma; font-size: 10pt;" mcestyle="color: gray; font-family: Tahoma; font-size: 10pt;"><span style="font-size: 10pt;" mcestyle="font-size: 10pt;">Original message headers:


       

      <span style="color: gray; font-family: Tahoma; font-size: 10pt;" mcestyle="color: gray; font-family: Tahoma; font-size: 10pt;"><span style="font-size: 10pt;" mcestyle="font-size: 10pt;">Received: from MIDWAY.ACOUSTICS.LOCAL (192.168.0.231) by
        Midway.ACOUSTICS.LOCAL (192.168.0.231) with mapi id 14.03.0123.003; Fri, 8
        Nov 2013 15:47:38 -0800
      From:
      To:
      Subject: RE: HSA California Kaiser 2200 plan summary
      Thread-Topic: HSA California Kaiser 2200 plan summary
      Thread-Index: Ac7c2xNwwZ6SDtLlQPKEAIWwr1DXxAAAY+aA
      Date: Fri, 8 Nov 2013 23:47:37 +0000
      Message-ID: <[14596AE49365064DB7AE3017E58109D578C60CEA@Midway.ACOUSTICS.LOCAL | mailto:14596AE49365064DB7AE3017E58109D578C60CEA@Midway.ACOUSTICS.LOCAL]>
      References: <[1A822CB31D7F484DA227EF6ADCB8C13D0AFCC079@mail.parelius.local | mailto:1A822CB31D7F484DA227EF6ADCB8C13D0AFCC079@mail.parelius.local]>
      In-Reply-To: <[1A822CB31D7F484DA227EF6ADCB8C13D0AFCC079@mail.parelius.local | mailto:1A822CB31D7F484DA227EF6ADCB8C13D0AFCC079@mail.parelius.local]>
      Accept-Language: en-US
      Content-Language: en-US
      X-MS-Has-Attach: yes
      X-MS-TNEF-Correlator:
      x-originating-ip: 12.226.153.162
      Content-Type: multipart/related;
               boundary="_004_14596AE49365064DB7AE3017E58109D578C60CEAMidwayACOUSTICS_";
               type="multipart/alternative"
      MIME-Version: 1.0
      X-SPAMfighter-Result: E-mail accepted (Neutral)
      X-SPAMfighter-Direction: Outbound



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