1 Reply Latest reply on Nov 5, 2013 6:51 AM by exbrit

    Two Accounts under one email

    jultra

      Just bought new prodcut after trial expiry.  Unfortunately its picked up my old account from 5 years ago.

      So appear to have two accounts under the same email address.

       

      So having purchased it under my eamil with new password.

      When I log in to download new product it takes me back to my old account.

       

      How do I delete the old one.