I've emailed my contact in Support, hopefully someone will be along soon to help you.
Please clarify the below information,
Whether have you uninstalled McAfee Anti Theft from your machine.
Do you have login credentials for accessing the Anti Theft Web Console
Exact same problem here, same machine too, can somebody help me please?
Please run the Intel ESU utility to know if your Device is enrolled or not enrolled with Anti Theft Service.
The ESU tool can be downloaded from this link
For more info on how to use this utility click on this link
Please post the screenshot of the Utility after executing for proceeding further.
the ESU Tool gave me a not enrolled status,
Anyway I solved it restoring the system to factory default, removing Anti-Theft from there and then upgrading again to Windows 8.1
Your device is not enrolled with the Anti theft Service. Please let me know the difiiculty that you are facing with the product so that I can give appropriate Steps.
I face exactly the same problem, however am not inclined to go back to the initial state of the machine when I got it. Several people seem to have similar issues, so a solution is mandatory.
I'm sorry to step in but I've got a similar problem.
I need to uninstall the Anti-theft trial and I'm unable to do so. Enrollment Status Utility for Anti-Theft Services returns:
AT Enrollment code =2
AT Enrollment status = Active
Remaining time to lock = Off
ISV ID = 5000
Platform ID = 0000 B7E9.
Control panel doesn't show any entry for Intel AT service. Shows Mcafee AT service but executing uninstall returns nothing.
I'm running windows 8.1 in an acer s7-391.