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251 Views 1 Reply Latest reply: Oct 31, 2013 11:35 AM by jhaynes RSS
bryan7698 Newcomer 2 posts since
Oct 29, 2013
Currently Being Moderated

Oct 31, 2013 8:12 AM

deleting scans

I am unable to get a scan to stop the traditional way.  Also I cannot delete the scan until the scan stops.

 

Where in the MVM database do scans reside?  Exactly, step by step, how do I get to this location? Step-by-step, how do I remove the scan from the database?

  • jhaynes Community Leader 224 posts since
    Nov 3, 2009
    Currently Being Moderated
    1. Oct 31, 2013 11:35 AM (in response to bryan7698)
    Re: deleting scans

    If the Scan Engine is in communication with the Scan Controller and the Scan Controller is in communication with the database there shouldn't be an issue with canceling the scan. If that chain is broken you should open up a support ticket so we can help you get the scan canceled.

     

    Jeff Haynes

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