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199 Views 1 Reply Latest reply: Oct 29, 2013 1:55 PM by Brad McGarr RSS
bsmith4201 Newcomer 1 posts since
Jul 27, 2012
Currently Being Moderated

Oct 29, 2013 12:51 PM

Question - Vendor Management w/McAfee

I have been told (by a McAfee rep) that McAfee does not supply vendor management materials such as SSAE-16 audit reports for their cloud services to users.  I find this hard to believe.  Anyone else have this experience?

  • Brad McGarr McAfee Employee 154 posts since
    Dec 4, 2012
    Currently Being Moderated
    1. Oct 29, 2013 1:56 PM (in response to bsmith4201)
    Re: Question - Vendor Management w/McAfee

    Greetings bsmith,


    That information is not exactly accurate. Representatives in Gold Support may not have been aware of the availble audit reports for the SaaS Product, I will add that to our weekly discussion with the Gold Support team.


    The SaaS product datacenters have gone through SOC3 auditing, and the reports are available online. SOC3 provides a higher level of auditing than SSAE-16 (SOC1, Replaced by SAS-70).

    SaaS Knowledge Base Article


    Message was edited by: cascadia; Reason: Corrected URL formatting. on 10/29/13 12:56:27 PM MDT

    Brad McGarr
    McAfee SaaS Email & Web Protection
    Technical Support Technician I (Legacy & Partner Support)
    Microsoft Certified Professional
    Microsoft Technology Associate - Windows OS | CompTIA A+ Certified Technician | CIW Web Foundations Associate
    Visit my blog: Brad's Corner - Insights from SaaS Email & Web Security Support

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