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373 Views 1 Reply Latest reply: Oct 29, 2013 9:50 AM by Cheshire_Dan RSS
Cheshire_Dan Newcomer 8 posts since
Apr 16, 2010
Currently Being Moderated

Oct 29, 2013 8:59 AM

MSME 8 error 8004022d

Server Windows 2008 Standard

Exchange 2010 SP2

MSME (GroupShield) 8.0 SP1 Rollup 1 - 8.0.7987.100

ePO 4.6.6 (Build 176)

 

I have just upgraded to MSME 8 -  I am getting multiple instances of the following two errors:

 

 

Log Name:      Application

Source:        MSME

Date:          29/10/2013 13:48:45

Event ID:      2045

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Knuts-Exch.ServiceCentre.local

Description:

The OnAccess (Transport) scanner failed to scan the item "???????????????????????" with error 8004022d.

 

where ???????????????????? is the subject of the email

 

 

and

 

 

Log Name:      Application

Source:        MSME

Date:          29/10/2013 13:48:44

Event ID:      2045

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Knuts-Exch.ServiceCentre.local

Description:

The OnAccess (VSAPI) scanner failed to scan the item '' with error 8004022d.

 

 

In addition the update was saying that it had run successfully but the DAT file was stuck at 7241.  I have downloaded and run today's 7242xdat.exe and the DAT is now showing as 7242. Howver the above errors are still appearing.

 

Any help would be much appreciated

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