Server Windows 2008 Standard
Exchange 2010 SP2
GroupShield SP2 7.0.1406.110
ePO 4.6.6 (Build 176)
I have just applied HF722718 (GS was at 7.0.913.100 prior to upgrade)
Now getting an error in the following error every minute or so in the Event Viewer - Windows Logs > Application
The OnAccess (Transport) scanner failed to scan the item "with error Context:TNEF Message HandlerLevel:1ID:10004Message:TNEF format invalid.
Can anyone help please
There is a further fix available at download site which may help with this - GSE702HF788517
Also you could try delete/rename the following file <install folder>\\bin\eServices\EFMThtmlparse.dll if it exists
(this will require a gse service restart.
I would state that with Hotfix 722781 in place - this puts you in a position that would support upgrading to latest version - MSME8 (and could bypass MSME 7.6) - latest version would be recommended as EOL for GSE products is looming at end of Q1 next year anyway)