5 Replies Latest reply on Oct 29, 2013 3:12 PM by tcox8

    Lenovo Helix PreBoot Touch Screen not working


      I have a Lenovo Helix that I can't get the touch screen to work in the preboot screen. What I have tried are listed below.


      Enabled OSK in policy.

      Turned on Always Enable Pre-Boot USB Support in policy.

      Disabled USB 3.0 Support (following this KB article: https://kc.mcafee.com/corporate/index?page=content&id=KB78632&actp=LIST_RECENT

      Updated BIOS to version 1.16 (released Oct 2013)



      The Helix is using BIOS (legacy) and not UEFI.

      EEPC version is 7.2

      OS is Windows 8.

      Mouse and Keyboard work fine in pre-boot environment.


      Any ideas?