5 Replies Latest reply on Oct 29, 2013 3:12 PM by tcox8

    Lenovo Helix PreBoot Touch Screen not working

    tcox8

      I have a Lenovo Helix that I can't get the touch screen to work in the preboot screen. What I have tried are listed below.

       

      Enabled OSK in policy.

      Turned on Always Enable Pre-Boot USB Support in policy.

      Disabled USB 3.0 Support (following this KB article: https://kc.mcafee.com/corporate/index?page=content&id=KB78632&actp=LIST_RECENT

      Updated BIOS to version 1.16 (released Oct 2013)

       

      Notes:

      The Helix is using BIOS (legacy) and not UEFI.

      EEPC version is 7.2

      OS is Windows 8.

      Mouse and Keyboard work fine in pre-boot environment.

       

      Any ideas?