4 Replies Latest reply: Sep 16, 2014 8:57 AM by ansarias RSS

    Issues installing VSE v8.8

    hhugh

      Hello All,

       

      Was hoping to get some insight as to why this is happening as I've searched high and low to find some relevant answer as to why this happens.  So after uninstalling a previous version of VSE from 2 machines successfully (I assume) we then reboot and try to reinstall VSE 8.8 onto it via the SetupVSE.exe.  However I run into this VirusScan Setup pop up window that states "An error occurred during uninstallation. Please be sure that all applications are closed. Setup cannot continue." after going through the registy to find something related, i've come up with nothing or haven't been looking in the right spots maybe?  This has happened exactly the same on 2 different machines.  Anyone have any ideas...provided is a screenshot of the error message.