9 Replies Latest reply on Oct 11, 2013 3:30 PM by exbrit

    What happened with updates

    carlosvps

      Hi!

       

      I am a little bit worried. I usually update virus definitions almost every day. But I had to travel and I didnt update anything in those last days (since Monday, october 07, today is day 11).

       

      I asked mcafee to update virus definition when I got back home, but instead what I saw was the system saying that there were no updates left!

       

      What is the frequency of mcafee updates on virus definition? Should I be worried about it?

      And, in case I do should worry about it... What should I do?

       

      When is Mcafee updating again?

        • 1. Re: What happened with updates
          exbrit

          They are usually daiily but the time varies and the method of updating has changed if you have the latest versions.  The updates occur silently for the most part.   If the SecurityCenter states it is protecting then you are OK.

          • 2. Re: What happened with updates
            carlosvps

            The method of updating changed? What do you mean?

            • 3. Re: What happened with updates
              exbrit

              Depends on your version.  12.x and upwards no longer use the daily DAT's but use an engine upgrade method of updating.

               

              What does it say for SecurityCenter and Antivirus versions if you open SecurityCenter and click About?

              • 4. Re: What happened with updates
                carlosvps

                (Its in portuguese, because Im from Brazil, but here it goes:)

                (OBS: I tried to translate (in parenthesis) some of the itens... but Im not sure I did the right translation! )

                (And I didnt put everything, but some things I hope will help you help me!)

                 

                Mcafee Security Center - 11.6

                Compilação (Compilation): 11.6.511

                 

                 

                Mcafee Virus Scan - 15.6

                Compilação(Compilation): 15.6.245

                Ultima atualização (last update): 10/10/2013

                Versão do DAT (DAT version): 7224

                Data de criação do DAT (date of creation of DAT) : 10/10/2013

                Versão do DAT de Inicialização (Version of Inicialization DAT): 7221.0000

                Data de criação do DAT de inicialização (Date of creation of inicialization DAT): 07/10/2013

                Versão do mecanismo ("engine version', I guess its how you translate it): 5500.1093

                 

                 

                Personal Firewall - 12.6

                 

                AntiSpam - 12.6

                 

                Parental Control - 13.6

                 

                 

                What do you think its going on? Is it some kind of bug? Or is it normal?

                • 5. Re: What happened with updates
                  exbrit

                  Your software is up to date (the DAT date of 10/102013 shows that)

                   

                  There may have been a problem with the update servers which gave an erroneous reading.

                   

                  ..................

                   

                  O seu software está atualizado (a data DAT de 10/102013 mostra que)

                  Pode ter havido um problema com os servidores de atualização que deu uma leitura errada.

                  • 6. Re: What happened with updates
                    carlosvps

                    Actually, I didnt understand....

                    It gave an erroneous reading of what? And why?

                     

                    sorry.... Not sure I understood what you said....

                    • 7. Re: What happened with updates
                      exbrit

                      Sorry my error, I was mixing your thread with another one....you said "instead what I saw was the system saying that there were no updates left!" which actually is/was the case at that time, so no problem exists.

                      • 8. Re: What happened with updates
                        carlosvps

                        Ok... Im kinda confused... And with your confusion, it now get worse!

                        So,I'll ask you to confirm, ok?

                         

                        No problem exist? I have the latest update, right? Is it everything ok with my mcafee?

                         

                        I have the latest update of mcafee?

                        • 9. Re: What happened with updates
                          exbrit

                          You are OK.  Yes.