4 Replies Latest reply on Oct 11, 2013 8:44 AM by Konstantin_M

    Unable to install extension McAfee Agent 4.8.0 Online Help for ePO 4.5 and ePO 4.6

    Konstantin_M

      Hi,

       

      I cannot install extension McAfee Agent 4.8.0 Online Help for ePO 4.5 and ePO 4.6 neither via Software Manager, neither manually.

      When I am trying to install manually I see message:

      Unable to install extension. Unable to move temp dir C:\Program Files\McAfee\ePolicy Orchestrator\Server\Extensions\tmp\orion.extensions55582 to dir:C:\Program Files\McAfee\ePolicy Orchestrator\Server\Extensions\installed\msa_help\480.022

       

      Could you please advice how to fix.

       

      Message was edited by: Konstantin_M on 10/11/13 7:56:55 AM CDT