4 Replies Latest reply on Oct 23, 2013 3:17 AM by asabban

    McAfee Web Reporter - TrustedSource Web Database - SFCL_ERROR




      Few days ago we started receving following message from out Web Gateway Reporter:


      McAfee Web Reporter was unable to download theTrustedSource Web Database on XXXXXX1.

      Reason: SFCL_ERROR

      Web Reporter will not retry the download. You can try tomanually download the TrustedSource Web Database: In the Web Reporter UI, clickAdministration > Options > Categorization, and then click the DownloadNow button.


      Manual download returns is unsuccessful and returns same message through e-mail.


      Can anyone help us troubleshoot this?


      Thanks, MSM