1 Reply Latest reply on Oct 6, 2013 10:17 AM by Peter M

    Cannot Activate Internet Security Suite

    delvian

      To Whom It May Concern:

       

      I cannot activate Internet Security Suite 11.  It was pre-installed on the notebook running Windows 7 Professional.  It shows the following screen for hours when I try.  I look forward to hearing from you.

      McAfee Screenshot.png

        • 1. Re: Cannot Activate Internet Security Suite
          Peter M

          This is Windows 7 SP1 and you have IE10 installed I hope?   (IE doesn't have to be your default browser, but McAfee uses it).

           

          Try rebooting and then from the McAfee icon in your notification area (by the clock) right-click it and select "Verify Subscription", see if that helps.

           

          If not, try Technical Support, it's free by phone or online chat and available through Useful Links at the top of this page.