6 Replies Latest reply on Oct 28, 2013 6:09 AM by simbian

    McAfee installation hangs

    oldblade

      I am trying to install McAfee on a new Windows 8 box and the installation hangs with the splash screen as shown below:

      McAfee.PNG

      Nothing then happens. There is no progress bar, hour glass, revolving arrow or anything that would indicate anything is happening. Task Manager shows that it has got some memory but everything else is at 0% (CPU etc).

       

      Worse still, it is impossible to get rid of the splash screen, minimise on it doesn't work, the 'Label' buttons don't do anything, neither the process nor the application respond to End Task.

       

      The only way I have been able to get rid of it is to use the McAfee Remove Product Tool.

       

      I've tried this installation 3 times now with the same result. I'm beginning to think I should take Norton up on their offer with this PC!