1 Reply Latest reply on Sep 24, 2013 3:13 PM by wwarren

    Malware / Virus not Handled

    romardy

      Hi,

       

      Always receiving alerts on this virus that is detected by McAfee but not Handled.

       

      Virus.JPG

      What needs to be done for this to be clean by McAfee VSE?

       

      Thanks

        • 1. Re: Malware / Virus not Handled
          wwarren

          Sounds like a configuration issue.

          Check your "Secondary Action" setting.

           

          Do you want the file deleted? Set it to "Delete".

          The event is telling you there is no Cleaner for that detection (the primary action could not be taken), and we denied access to the file (the secondary action was taken).