1 Reply Latest reply on Sep 21, 2013 1:48 PM by Peter M

    Off Line Support?

    reelapeelin

      My best friend on the planet just called...he has Mcafee protection plus has downloaded the online support. His computer has frozen up and cannot do much of anything at present. Is there an 800 Tech support phone line he can call to help pull his mule outta the ditch?

        • 1. Re: Off Line Support?
          Peter M

          Assuming in the USA they can call 866-622-3911 which is Customer Service and ask them to connect them to Technical Support.

           

          Meanwhile can't they reboot into Safe Mode and try to initiate System Restore back to before this happened?