I followed the instructions exactly and Nattly is still here. Funny or not so funny, if you click on their "About Us" tab on the bottom of the search engine page they tell you how to remove it...of course it doesn't work. Apparently their programmers have it figured out.
They have a "Contact Us" tab but I have to say I'd be very afraid to send them an email. So far they are proving to be quite less than honest.
How is it that McAfee is not more on top of this group and isn't blocking them through their security software. I'm very disappointed as this has all happened just after I renewed my subscription on five family computers for another year.
Any more ideas would be appreciated.
Well it's not malware....yet... so antiviruses wouldn't pick it up. We get asked a lot about these hidden 'bonuses' that arrive often included with other software you may have just downloaded.
One way out would be to try System Restore to before it started, another would be to try some of the tips here: http://productforums.google.com/forum/#!topic/chrome/8g3qP9PawWE
Lastly you could try Hijackthis and post its log as instructed lower down the last link in my signature below.
I'm surprised it survived scans with AdwCleaner, Junkware Removal Tool and Malwarebytes Free.