The problem is that (probably) your zipped files are large or content a lot of files. There's no need to try to exclude the system:remote because it has no sense, what you could do would be exclude your zipped files from on-access scanner when reading but not when writing, this should leverage your server a bit.
So by configuring the OnAccess Scanner to scan when read by not write, will solve the problems when users are just accessing the directory ? In this case, browsing, copying files.. ?
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No, you should scan on writing and not on reading. This is because you need to scan new files and modified files but for performance purposes you can disable scan o reading as this should leverage your systems.
In this case when a user opens a file or browses a folder the on-access scanner will do nothing but when copying or writing files then it will
Thank you, followed your both advices and it's all OK now